Please arrive 10-15 minutes prior to your appointment to complete paperwork and get checked in so that your treatment can begin on time.
A Visa, Mastercard, Discover, or American Express credit card is required to hold your appointments). We observe strict privacy policies and will not disclose this information to any other party. Your credit card number will be securely kept in your chart.
We require at least 48 hours notice when cancelling or rescheduling an appointment. If the cancellation is made within less than 48 hours of the appointment time, it will be considered a no-show and you will be charged a non-refundable, non-applicable $100 fee for your missed appointment and subject to our no-show policy stipulations.
Body Tonic Med Spa does not re-book clients who no-show with a provider. There is a $100 cancellation fee for every 30 minute booking. Under special circumstances, we will re-book the appointment if the client pays 100% of the missed appointment service. PLEASE NOTE, clients late to their appointment by more than 15 minutes are considered a no-show. This policy applies to all emergency situations that may arise. Please consider these guidelines prior to booking with your provider at Body Tonic.
All sales are final. This includes purchases of products and services as well as appointment deposits. If you no longer wish to use your appointment deposit towards the intended treatment, it will become a credit, good for 12 months from the date of purchase, for use towards other Medspa products or services.
Payments must be made in full at the time services are rendered. We accept Cash, All Maior Credit Cards, Checks with valid ID, Apple Pay, Cherry Financing, and valid Gift Cards. A returned check fee of $50 will be charged for any returned checks.
Body Tonic offers financing through Cherry Financing. Check to see if you qualify in just a matter of minutes!
httns://withcherrv.com/natients/
If a client books multiple services in one appointment session, or a longer appointment time (2+ hours) is needed to perform services, a non-refundable deposit of $500 will be required at the time of booking, and our 48-hour cancellation policy will apply. If a client needs to reschedule and contacts our office prior to the 48-hour window, the deposit will be secured as a credit until you are ready to reschedule. If client no-shows or cancels with less than the required 48 hour notice, the deposit will be lost.
Medical records may be requested via email. We will mail hard copies of your records to your address on file or you can pick them up at your preferred Body Tonic location. The fee is $25 per set and may take up to 14 days to be delivered. We will notify you when your records are ready through your patient portal.
See Texas Medical Board Administrative Code here.
Scheduling your appointment is your acceptance of these policies.
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